Legal
Terms of Service
Effective July 29, 2026
These terms govern your use of Memero. By creating an account or purchasing credits, you agree to them.
Using Memero
You must be at least 13 and legally able to agree to these terms. You are responsible for your account and for keeping its credentials secure.
Your photographs
You retain your rights in photographs you upload. You give Memero and its service providers a limited permission to store and process them only as needed to operate, secure, and support the service. You confirm that you have permission to upload and process each photograph.
AI-generated results
Restorations are generated by artificial intelligence and may be inaccurate, incomplete, or historically incorrect. Review every result before relying on it. Memero does not guarantee that faces, colors, details, or resolution will be perfectly preserved.
Acceptable use
Do not use Memero for unlawful, abusive, deceptive, infringing, or harmful activity; to violate another person's privacy; to process content without permission; or to attack, scrape, reverse engineer, or overload the service.
Credits and payments
Prices are shown before checkout and payments are processed by Stripe. Purchased credits do not expire while the service remains available. Contact support within 14 days about an unused purchase. Used credits are generally non-refundable except where required by law or when a verified service failure was not automatically refunded.
Availability
We work to keep Memero available, but the service may be interrupted or changed. We may suspend accounts that create security risk, violate these terms, or remain unpaid.
Disclaimers and liability
To the extent permitted by law, Memero is provided as-is without warranties of uninterrupted operation or a particular restoration result. Memero is not responsible for indirect or consequential losses. Any liability relating to the service is limited to the amount you paid Memero during the 12 months before the event giving rise to the claim.
Changes and contact
We may update these terms as the service changes. Continued use after an update means you accept the revised terms. Questions can be sent to support@memero.app.